CASE STUDY | PORTABLE CAMERA ACCESSORY COMPANY

THE STORY

​

Even technology companies need a little tech help every once and awhile. That was the case for a global portable camera producer, which needed to upgrade its AV and video conferencing systems both in the U.S. and France. The ZeroDay team was asked to take the customer’s system to the next level by providing an enterprise-level solution.

 

Not only was the ZeroDay team able to design a fast, reliable AV and video conferencing system, but it was also tasked with conducting site surveys and assessment work, educating the customer’s team, and assisting with handling presales and design efforts to streamline this experience across a global customer environment. This involved merging teams together to deliver a unified solution, conducting an internal audit of AV personnel, and overcoming logistical challenges.

 

Beyond the project’s scope — while providing 24-hour, real-time deployment support — ZeroDay also helped the customer develop a plan to simplify and standardize its systems to function better, regardless of location. ZeroDay also provided post-migration support. By switching its video and AV systems over to a Cisco-based platform, this created a scalable solution to support the customer’s growing infrastructure needs.

 

The ZeroDay team provided the customer with the necessary pre-staged and pre-programmed hardware solutions for international deployment. ZeroDay ensured the customer’s team members were equipped with a user-friendly video conferencing system that allowed them to conduct business without an AV team on site.